Possibly recoverable warning exit code from extractor - autodesk-forge

Question

Response while initiating a translate:
{
"bucketKey": "suresh_ferzia_india_120",
"objectId": "urn:adsk.objects:os.object:suresh_ferzia_india_120/:delman.stp",
"objectKey": ":delman.stp",
"sha1": "4e0bb47f3c7e1fd22138040bde9e9be130ea2095",
"size": 930988,
"contentType": "application/octet-stream",
"location": "https://developer.api.autodesk.com/oss/v2/buckets/suresh_ferzia_india_120/objects/:delman.stp"
}
Everything seems to work fine with the above API. But when I try fetching it's status using get manifest API, I get the following error:
{
"urn": "dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6c3VyZXNoX2ZlcnppYV9pbmRpYV8xMjAvOmRlbG1hbi5zdHA",
"derivatives": [
{
"hasThumbnail": "false",
"name": "_delman.stp",
"progress": "complete",
"messages": [
{
"type": "error",
"message": "Possibly recoverable warning exit code from extractor: -536870943",
"code": "TranslationWorker-RecoverableInternalFailure"
}
],
"outputType": "svf",
"status": "failed"
}
],
"hasThumbnail": "false",
"progress": "complete",
"type": "manifest",
"region": "US",
"version": "1.0",
"status": "failed"
}
Could someone help me understand this error?

Answer 1

Please do the following:
confirm that the size of the uploaded object (930988) is the same as the actual file on your system; if they're different, perhaps there's some issue in the upload logic and the content of the object in the Forge bucket is corrupted
try removing the : from the file name as this could be causing issues as well
if possible, share the STEP file with us via forge (dot) help (at) autodesk (dot) com (confidentially; we would not share it with anyone outside of Autodesk) so that we can debug the issue on our end