Laravel where and orWhere function - mysql

Question

I'm trying to count how many tickets our operators have closed in a week(and per day) I have these 2 queries
$closedWeek = Ticket::join('activity_log', 'activity_log.rel_id', '=', 'ticket.id')
->where([
['activity_log.created_at', '>', $fri],
['activity_log.user_id', '=', $id],
['activity_log.event_name', '=', 'ticket_closed'],
['number', 'like', 'SD%']
])->count();
$closedWeek2 = Ticket::join('activity_log', 'activity_log.rel_id', '=', 'ticket.id')
->where([
['activity_log.created_at', '>', $fri],
['activity_log.user_id', '=', $id],
['number', 'like', 'SD%'],
['activity_log.event_name', '=', 'ticket_department_updated']
])
->where(function($query) {
$query->where('activity_log.new_value', '=', 'closed Uninvoiced')
->orWhere('activity_log.new_value', '=', 'To Invoice')
->orWhere('activity_log.new_value', '=', 'closed Other')
->orWhere('activity_log.new_value', '=', 'closed Invoiced');
})->count();
$closedWeek = $closedWeek + $closedWeek2;
They are bringing back slightly bigger numbers than expected and I think some of them are duplicated. How could I put these into one query using where(function($query)) or do I have to use DB::raw instead? I can then count unique ids

Answer 1

You can use GroupBy(); with id,
Example:
$closedWeek = Ticket::join('activity_log', 'activity_log.rel_id', '=', 'ticket.id')
->where([
['activity_log.created_at', '>', $fri],
['activity_log.user_id', '=', $id],
['activity_log.event_name', '=', 'ticket_closed'],
['number', 'like', 'SD%']
])
->groupBy('ticket.id')
->count();
$closedWeek2 = Ticket::join('activity_log', 'activity_log.rel_id', '=', 'ticket.id')
->where([
['activity_log.created_at', '>', $fri],
['activity_log.user_id', '=', $id],
['number', 'like', 'SD%'],
['activity_log.event_name', '=', 'ticket_department_updated']
])
->whereIn('activity_log.new_value',
[ 'closed Uninvoiced',
'To Invoice',
'closed Other',
'closed Invoiced',
])
->groupBy('ticket.id')
->count();
$closedWeek = $closedWeek + $closedWeek2;
OBS:
You dont need '=', on equal wheres, example, where('colun', '=', 'abc'); you can change to where('colun', 'abc');
Please test and see if you have the expected result.
References:
How to get distinct values for non-key column fields in Laravel?