Why doesn't the send_email function show up in my console? - html

Question

I made a basic Django form and implemented that into my HTML. In my views.py, I am trying to send an email out, and I know even if I can't send the email, I should still see a successful POST submission and email detail in terminal. However, the page simply refreshes and nothing happens.
views.py snippet:
def ticket(request, room_name):
form_class = TicketForm
if request.method == 'GET':
form = TicketForm()
else:
form = TicketForm(request.POST)
# validating and cleaning data
if form.is_valid():
type_of_issue = form.cleaned_data['type_of_issue']
#a lot of fields are cleaned, irrelevant to question
try:
send_mail("Issue/Feedback for Room " + room_name, message, from_email, ['admin#example.com'])
except BadHeaderError:
return HttpResponse('Invalid header found')
return redirect('index') #index is my homepage separate from my form/ticket page
return render(request, 'ticket.html', context={'room_name': room_name, 'room': room, 'form': form_class, })
ticket.html (where my form is located) snippet:
<form id="ticket-border" class="" method="post">
{% csrf_token %}
<!--a lot of form data goes here, irrelevant to question-->
<input type="submit" value="Submit">
</form>
settings.py snippet that has to do with sending email
EMAIL_HOST = 'smtp.gmail.com'
EMAIL_HOST_USER = 'example#gmail.com'
EMAIL_HOST_PASSWORD = 'notmyrealpassword'
EMAIL_PORT = 587
EMAIL_USE_TLS = True
I've looked at many examples and YouTube videos online, but I seem to be missing why nothing shows up on my console after submitting. The page simply refreshes after hitting submit. It shouldn't be going into my if == GET statement, but I checked that it isn't by changing the criteria and sending it somewhere else, which it didn't do.
Can a fresh pair of eyes help me see the problem?
Edit: Forgot to add, I've also tried adding either
EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend'
or
EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend'
into my settings.py, but it makes no difference. The page still refreshes and nothing shows up in my console or inbox.
Added TicketForm upon request:
class TicketForm(forms.Form):
type_of_issue = forms.ChoiceField(
choices=ISSUE_CHOICES, widget=forms.RadioSelect(), required=True)
first_name = forms.CharField(required=False, widget=forms.TextInput(attrs={
'class': 'form-control', 'id': 'first-name', 'type': 'text', 'name': 'first-name', 'maxlength': '50', 'placeholder': 'First name'}))
last_name = forms.CharField(required=False, widget=forms.TextInput(attrs={
'class': 'form-control', 'id': 'last-name', 'type': 'text', 'name': 'last-name', 'maxlength': '50', 'placeholder': 'Last name'}))
email_address = forms.EmailField(required=False, widget=forms.EmailInput(
attrs={'class': 'form-control', 'type': 'email', 'id': 'email', 'name': 'email', 'placeholder': 'Email address'}))
feedback_or_further_details = forms.CharField(
required=True, widget=forms.Textarea(attrs={'class': 'form-control', 'rows': '5', 'name': 'additional-details', 'placeholder': 'Please enter additional details or your feedback here.'}))
affiliation = forms.ChoiceField(
choices=AFFILIATION_CHOICES, widget=forms.CheckboxSelectMultiple(), required=True)