I'm currently working on a website, which triggers a net::ERR_HTTP2_PROTOCOL_ERROR 200 error on Google Chrome. I'm not sure exactly what can provoke this error, I just noticed it pops out only when accessing the website in HTTPS. I can't be 100% sure it is related, but it looks like it prevents JavaScript to be executed properly.
For instance, the following scenario happens :
I'm accessing the website in HTTPS
My Twitter feed integrated via https://publish.twitter.com isn't loaded at all
I can notice in the console the ERR_HTTP2_PROTOCOL_ERROR
If I remove the code to load the Twitter feed, the error remains
If I access the website in HTTP, the Twitter feed appears and the error disappears
Google Chrome is the only web browser triggering the error: it works well on both Edge and Firefox.
(NB: I tried with Safari, and I have a similar kcferrordomaincfnetwork 303 error)
I was wondering if it could be related to the header returned by the server since there is this '200' mention in the error, and a 404 / 500 page isn't triggering anything.
Thing is the error isn't documented at all. Google search gives me very few results. Moreover, I noticed it appears on very recent Google Chrome releases; the error doesn't pop on v.64.X, but it does on v.75+ (regardless of the OS; I'm working on Mac tho).
Might be related to Website OK on Firefox but not on Safari (kCFErrorDomainCFNetwork error 303) neither Chrome (net::ERR_SPDY_PROTOCOL_ERROR)
Findings from further investigations are the following:
error doesn't pop on the exact same page if server returns 404 instead of 2XX
error doesn't pop on local with a HTTPS certificate
error pops on a different server (both are OVH's), which uses a different certificate
error pops no matter what PHP version is used, from 5.6 to 7.3 (framework used : Cakephp 2.10)
As requested, below is the returned header for the failing ressource, which is the whole web page. Even if the error is triggering on each page having a HTTP header 200, those pages are always loading on client's browser, but sometimes an element is missing (in my exemple, the external Twitter feed). Every other asset on the Network tab has a success return, except the whole document itself.
Google Chrome header (with error):
Firefox header (without error):
A curl --head --http2 request in console returns the following success:
HTTP/2 200
date: Fri, 04 Oct 2019 08:04:51 GMT
content-type: text/html; charset=UTF-8
content-length: 127089
set-cookie: SERVERID31396=2341116; path=/; max-age=900
server: Apache
x-powered-by: PHP/7.2
set-cookie: xxxxx=0919c5563fc87d601ab99e2f85d4217d; expires=Fri, 04-Oct-2019 12:04:51 GMT; Max-Age=14400; path=/; secure; HttpOnly
vary: Accept-Encoding
Trying to go deeper with the chrome://net-export/ and https://netlog-viewer.appspot.com tools is telling me the request ends with a RST_STREAM :
t=123354 [st=5170] HTTP2_SESSION_RECV_RST_STREAM
--> error_code = "2 (INTERNAL_ERROR)"
--> stream_id = 1
For what I read in this other post, "In HTTP/2, if the client wants to abort the request, it sends a RST_STREAM. When the server receives a RST_STREAM, it will stop sending DATA frames to the client, thereby stopping the response (or the download). The connection is still usable for other requests, and requests/responses that were concurrent with the one that has been aborted may continue to progress.
[...]
It is possible that by the time the RST_STREAM travels from the client to the server, the whole content of the request is in transit and will arrive to the client, which will discard it. However, for large response contents, sending a RST_STREAM may have a good chance to arrive to the server before the whole response content is sent, and therefore will save bandwidth."
The described behavior is the same as the one I can observe. But that would mean the browser is the culprit, and then I wouldn't understand why it happens on two identical pages with one having a 200 header and the other a 404 (same goes if I disable JS).
In my case it was - no disk space left on the web server.
For several weeks I was also annoyed by this "bug":
net :: ERR_HTTP2_PROTOCOL_ERROR 200
In my case, it occurred on images generated by PHP.
It was at header() level, and on this one in particular:
header ('Content-Length:'. Filesize($cache_file));
It did obviously not return the exact size, so I deleted it and everything works fine now.
So Chrome checks the accuracy of the data transmitted via the headers, and if it does not correspond, it fails.
EDIT
I found why content-length via filesize was being miscalculated: the GZIP compression is active on the PHP files, so excluding the file in question will fix the problem. Put this code in the .htaccess:
SetEnvIfNoCase Request_URI ^ / thumb.php no-gzip -vary
It works and we keep the header Content-length.
I am finally able to solve this error after researching some things I thought is causing the error for 24 errors. I visited all the pages across the web. And I am happy to say that I have found the solution.
If you are using NGINX, then set gzip to off and add proxy_max_temp_file_size 0; in the server block like I have shown below.
server {
...
...
gzip off;
proxy_max_temp_file_size 0;
location / {
proxy_pass http://127.0.0.1:3000/;
....
Why? Because what actually happening was all the contents were being compressed twice and we don't want that, right?!
The fix for me was setting minBytesPerSecond in IIS to 0. This setting can be found in system.applicationHost/webLimits in IIS's Configuration Editor. By default it's set to 240.
It turns out that some web servers will cut the connection to a client if the server's data throughput to the client passes below a certain limit. This is to protect against "slow drip" denial of service attacks. However, this limit can also be triggered in cases where an innocent user requests many resources all at once (such as lots of images on a single page), and the server is forced to ration the bandwidth for each request so much that it causes one or more requests to drop below the throughput limit, which causes the server to cut the connection and shows up as net::ERR_HTTP2_PROTOCOL_ERROR in Chrome.
For example, if you request 11 GIF images all at once, and each individual GIF is 10 megabytes (11 * 10 = 110 megabytes total), and the server is only able to serve at 100 megabytes per second (per thread), the server will have to slow the throughput on the last GIF image until the first 10 are finished. If the throughput on that last GIF is slowed so much that it drops below the minBytesPerSecond limit, it will cut the connection.
I was able to resolve this by following these steps:
I used Chrome's Network Log Export tool at chrome://net-export/ to see exactly what was behind the ERR_HTTP2_PROTOCOL_ERROR error. I started the log, reproduced the error, and stopped the log.
I imported the log into the log viewer at https://netlog-viewer.appspot.com/#import, and saw an interesting event titled HTTP2_SESSION_RECV_RST_STREAM, with error code 8 (CANCEL).
I did some Googling on the term "RST_STREAM" (which appears to be an abbreviated form of "reset stream") and found a discussion between some people talking about an IIS setting called minBytesPerSecond (discussion here: https://social.msdn.microsoft.com/Forums/en-US/aeb01c46-bcdf-40ed-a417-8a3558221137). I also found another discussion where there was some debate about whether minBytesPerSecond was intended to protect against slow HTTP DoS (slow drip) attacks (discussion here: IIS 8.5 low minBytesPerSecond not working against slow HTTP POST). In any case, I learned that IIS uses minBytesPerSecond to determine whether to cancel a connection if it cannot sustain the minimum throughput. This is relevant in cases where a single user makes many requests to a large resource, and each new connection ends up starving all the other unfinished ones, to the point where some may fall below the minBytesPerSecond threshold.
To confirm that the server was canceling requests due to a minBytesPerSecond error, I checked my server's HTTPERR log at c:\windows\system32\logfiles\httperr. Sure enough, I opened the file and did a text search for "MinBytesPerSecond" and there were tons of entries for it.
So after I changed the minBytesPerSecond to 0, I was no longer able to reproduce the ERR_HTTP2_PROTOCOL_ERROR error. So, it appears that the ERR_HTTP2_PROTOCOL_ERROR error was being caused by my server (IIS) canceling the request because the throughput rate from my server fell below the minBytesPerSecond threshold.
So for all you reading this right now, if you're not using IIS, maybe there is a similar setting related to minimum throughput rate you can play with to see if it gets rid of the ERR_HTTP2_PROTOCOL_ERROR error.
I experienced a similar problem, I was getting ERR_HTTP2_PROTOCOL_ERROR on one of the HTTP GET requests.
I noticed that the Chrome update was pending, so I updated the Chrome browser to the latest version and the error was gone next time when I relaunched the browser.
I encountered this because the http2 server closed the connection when sending a big response to the Chrome.
Why?
Because it is just a setting of the http2 server, named WriteTimeout.
I had this problem when having a Nginx server that exposing the node-js application to the external world. The Nginx made the file (css, js, ...) compressed with gzip and with Chrome it looked like the same.
The problem solved when we found that the node-js server is also compressed the content with gzip. In someway, this double compressing leading to this problem. Canceling node-js compression solved the issue.
I didn't figure out what exactly was happening, but I found a solution.
The CDN feature of OVH was the culprit. I had it installed on my host service but disabled for my domain because I didn't need it.
Somehow, when I enable it, everything works.
I think it forces Apache to use the HTTP2 protocol, but what I don't understand is that there indeed was an HTTP2 mention in each of my headers, which I presume means the server was answering using the right protocol.
So the solution for my very particular case was to enable the CDN option on all concerned domains.
If anyone understands better what could have happened here, feel free to share explanations.
I faced this error several times and, it was due to transferring large resources(larger than 3MB) from server to client.
This error is currently being fixed: https://chromium-review.googlesource.com/c/chromium/src/+/2001234
But it helped me, changing nginx settings:
turning on gzip;
add_header 'Cache-Control' 'no-store, no-cache, must-revalidate, proxy-revalidate, max-age=0';
expires off;
In my case, Nginx acts as a reverse proxy for Node.js application.
We experienced this problem on pages with long Base64 strings. The problem occurs because we use CloudFlare.
Details: https://community.cloudflare.com/t/err-http2-protocol-error/119619.
Key section from the forum post:
After further testing on Incognito tabs on multiple browsers, then
doing the changes on the code from a BASE64 to a real .png image, the
issue never happened again, in ANY browser. The .png had around 500kb
before becoming a base64,so CloudFlare has issues with huge lines of
text on same line (since base64 is a long string) as a proxy between
the domain and the heroku. As mentioned before, directly hitting
Heroku url also never happened the issue.
The temporary hack is to disable HTTP/2 on CloudFlare.
Hope someone else can produce a better solution that doesn't require disabling HTTP/2 on CloudFlare.
In our case, the reason was invalid header.
As mentioned in Edit 4:
take the logs
in the viewer choose Events
chose HTTP2_SESSION
Look for something similar:
HTTP2_SESSION_RECV_INVALID_HEADER
--> error = "Invalid character in header name."
--> header_name = "charset=utf-8"
By default nginx limits upload size to 1MB.
With client_max_body_size you can set your own limit, as in
location /uploads {
...
client_max_body_size 100M;
}
You can set this setting also on the http or server block instead (See here).
This fixed my issue with net::ERR_HTTP2_PROTOCOL_ERROR
Just posting here to let people know that ERR_HTTP2_PROTOCOL_ERROR in Chrome can also be caused by an unexpected response to a CORS request.
In our case, the OPTIONS request was successful, but the following PUT that should upload an image to our infrastructure was denied with a 410 (because of a missing configuration allowing uploads) resulting in Chrome issuing a ERR_HTTP2_PROTOCOL_ERROR.
When checking in Firefox, the error message was much more helpful:
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://www.[...] (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 410.
My recommendation would be to check an alternative browser in this case.
I'm not convinced this was the issue but through cPanel I'd noticed the PHP version was on 5.6 and changing it to 7.3 seemed to fix it. This was for a WordPress site. I noticed I could access images and generic PHP files but loading WordPress itself caused the error.
Seems like many issues may cause ERR_HTTP2_PROTOCOL_ERROR: in my case it was a minor syntax error in a php-generated header, Content-Type : text/plain . You might notice the space before the colon... that was it. Works no problem when the colon is right next to the header name like Content-Type: text/plain. Only took a million hours to figure out... The error happens with Chrome only, Firefox loaded the object without complaint.
If simply restarting e.g., Chrome Canary, with a fresh profile fixes the problem, then one surely
is the "victim" of a failed Chrome Variation! Yes, there are ways to opt out of being a Guinea pig in Chrome's field testing.
In my case
header params can not set null or empty string
{
'Authorization': Authorization //Authorization can't use null or ''
}
I got the same issue (asp, c# - HttpPostedFileBase) when posting a file that was larger than 1MB (even though application doesn't have any limitation for file size), for me the simplification of model class helped. If you got this issue, try to remove some parts of the model, and see if it will help in any way. Sounds strange, but worked for me.
I have been experiencing this problem for the last week now as I've been trying to send DELETE requests to my PHP server through AJAX. I recently upgraded my hosting plan where I now have an SSL Certificate on my host which stores the PHP and JS files. Since adding an SSL Certificate I no longer experience this issue. Hoping this helps with this strange error.
I also faced this error and I believe there can be multiple reasons behind it. Mine was, ARR was getting timed-out.
In my case, browser was making a request to a reverse proxy site where I have set my redirection rules and that proxy site is eventually requesting the actual site. Now for huge data it was taking more than 2 minutes 5 seconds and Application Request Routing timeout for my server was set to 2 minutes. I fixed this by increasing the ARR timeout by below steps:
1. Go to IIS
2. Click on server name
3. Click on Application Request Routing Cache in the middle pane
4. Click Server Proxy settings in right pane
5. Increase the timeout
6. Click Apply
My team saw this on a single javascript file we were serving up. Every other file worked fine. We switched from http2 back to http1.1 and then either net::ERR_INCOMPLETE_CHUNKED_ENCODING or ERR_CONTENT_LENGTH_MISMATCH. We ultimately discovered that there was a corporate filter (Trustwave) that was erroneously detecting an "infoleak" (we suspect it detected something in our file/filename that resembled a social security number). Getting corporate to tweak this filter resolved our issues.
For my situation this error was caused by having circular references in json sent from the server when using an ORM for parent/child relationships. So the quick and easy solution was
JsonConvert.SerializeObject(myObject, new JsonSerializerSettings { ReferenceLoopHandling = ReferenceLoopHandling.Ignore })
The better solution is to create DTOs that do not contain the references on both sides (parent/child).
I had another case that caused an ERR_HTTP2_PROTOCOL_ERROR that hasn't been mentioned here yet. I had created a cross reference in IOC (Unity), where I had class A referencing class B (through a couple of layers), and class B referencing class A. Bad design on my part really. But I created a new interface/class for the method in class A that I was calling from class B, and that cleared it up.
I hit this issue working with Server Sent Events. The problem was solved when I noticed that the domain name I used to initiate the connection included a trailing slash, e.g. https://foo.bar.bam/ failed with ERR_HTTP_PROTOCOL_ERROR while https://foo.bar.bam worked.
In my case (nginx on windows proxying an app while serving static assets on its own) page was showing multiple assets including 14 bigger pictures; those errors were shown for about 5 of those images exactly after 60 seconds; in my case it was a default send_timeout of 60s making those image requests fail; increasing the send_timeout made it work
I am not sure what is causing nginx on windows to serve those files so slow - it is only 11.5MB of resources which takes nginx almost 2 minutes to serve but I guess it is subject for another thread
In my case, the problem was that Bitdefender provided me with a local ssl certificate, when the website was still without a certificate.
When I disabled Bitdefender and reloaded the page, the actual valid server ssl certificate was loaded, and the ERR_HTTP2_PROTOCOL_ERROR was gone.
In my case, it was WordPress that now requires PHP 7.4 and I was running 7.2.
As soon as I updated, the errors disappeared.
Happened again and this time it was the ad-blocker that didn't like the name of my images (yt.png, ig.png, url.png). I added a prefix and all loaded ok.
In my case, the time on my computer (browser client) was out of date, synced it using settings in windows, and then the error got away
I had line breaks in my Content-Security-Policy in my nginx.conf that produced this error when used in an docker container running in Kube in GCP (serving angular but I doubt that matters).
Putting them all back on the same line and the problem went away.
A curl -v helped diagnose.
http2 error: Invalid HTTP header field was received: frame type: 1, stream: 1, name: [content-security-policy], value: [script-src 'unsafe-inline' 'self....
It was much easier to edit on separate lines but never again!
We've been struggling with this problem for several months yet no avail. Rich pins on Pinterest used to work for our site but suddenly they stopped working and one after another all the rich pins (clickable title and price) disappeared for the pins of our site.
For example, with this product, we clearly have the open graph information up front in the head section of the HTML code:
<meta property="og:type" content="product" />
<meta property="og:title" content="Backless Gray Lace Tulle Flower Girl Dress with Big Bow" />
<meta property="og:description" content="This dress is made of high quality lace and tulle fabric; Unique Cross back with straight neckline in the front; Big ... Shop now use NYC2018 for 9% off TODAY!" />
<meta property="og:url" content="http://www.princessly.com/backless-gray-lace-tulle-flower-girl-dress-with-big-bow.html" />
<meta property="og:site_name" content="Princessly.com" />
<meta property="og:price:amount" content="49.62" />
<meta property="og:price:currency" content="USD" />
<meta property="og:availability" content="instock" />
As per their rich pin requirements here. It's all working good when we first implemented it on our site around half a year ago. Unfortunately for some reason it stopped working 1 month ago. See the pin page. It shows none of these rich pin information no more.
When we try the product page with the rich pin validator (https://developers.pinterest.com/tools/url-debugger/), it's still NOT working and keeps giving this error for every URL we test:
We were unable to retrieve any data from your URL.
Like this: http://www.princessly.com/pinterest_error.png
It's not a very useful error message. We are not sure if they can't access the page (http code? blank page or whatever?) or just don't find any open graph information there.
We tried everything asking around webmaster forums and seeking Pinterest official support which basically was not helpful other than giving us the docs we already knew and blamed our server for blocking access of their bot but after confirming with our hosting team several times, there were no errors at all regarding Pinterest.com accessing our site:
54.85.173.173 - - [11/Oct/2016:21:22:00 -0500] "GET /u-back-ivory-cotton-ruffle-neckline-flower-girl-dress.html HTTP/1.1" 200 22477 "-" "Pinterest/0.2 (+http://www.pinterest.com/)"
54.227.228.14 - - [11/Oct/2016:21:27:20 -0500] "GET /u-back-ivory-cotton-ruffle-neckline-flower-girl-dress.html HTTP/1.1" 200 22477 "-" "Pinterest/0.2 (+http://www.pinterest.com/)"
52.87.185.68 - - [11/Oct/2016:21:28:06 -0500] "GET /u-back-ivory-cotton-ruffle-neckline-flower-girl-dress.html HTTP/1.1" 200 22477 "-" "Pinterest/0.2 (+http://www.pinterest.com/)"
Since we are a women products merchant, Pinterest means quite a sum of the sales. We have seen considerable drop of revenue since rich pin disappearance. We believe this issue is costing real money as we speak.
We are desperate and think we should try our luck here on SO. Not sure if this fits in programming questions but it sure involves code of HTML and Open Graph and one of the major social network who offers developer API.
As we can't get our hands on Pinterest bot and how it sees our page, there seems very limited ways for us to debug this.
Any idea how this happens and how to debug & fix it? Any Pinterest staff developer here could offer some insight? Thank you!
UPDATE 1
Here are the HTTP USER AGENTS I recorded via index.php of Princessly.com for the last 24 hours that contain 'Pinterest': http://www.princessly.com/Pinterest.txt
My host WiredTree was kind enough to check all this again for me. Seems Pinterest bots were indeed able to access my site no problem.
On checking the access logs for the site "princessly.com", I can see successful accesses from "Pinterest" to the site "Princessly.com". Please see the snippet from logs.
======
194.103.189.40 - - [15/Nov/2016:03:32:31 -0600] "GET /skin/frontend/default/forest_fashion/images/bkg_btn_sprite.png HTTP/1.1" 200 2503 "http://www.princessly.com/skin/frontend/default/forest_fashion/css/styles.css" "Pinterest/0.2 +http://pinterest.com/"
194.103.189.40 - - [15/Nov/2016:03:32:31 -0600] "GET /skin/frontend/default/forest_fashion/images/tabs_border.gif HTTP/1.1" 200 43 "http://www.princessly.com/skin/frontend/default/forest_fashion/css/styles.css" "Pinterest/0.2 +http://pinterest.com/"
194.103.189.40 - - [15/Nov/2016:03:32:31 -0600] "GET /skin/frontend/default/forest_fashion/images/pager_bg.gif HTTP/1.1" 200 102 "http://www.princessly.com/skin/frontend/default/forest_fashion/css/styles.css" "Pinterest/0.2 +http://pinterest.com/"
======
Is there any way I can find the name of the Pinterest bot That I can detect as HTTP USER AGENT?
From the logs I can see that the the Pinterest bot tag is "Pinterest/0.2 +http://pinterest.com".
Can we know if the requests made by Pinterest bot timed out?
I have checked the Apache logs for the IP addresses from which the Pinterest access were noted and I could not find any time out errors.
How do we know if we block AWS requests?
On checking I could not see any block rules setup for the site "Princessly.com". I have checked the .htaccess file and robots.txt file for the site. I have now whitelisted the AWS IP address range as per the link you have provided.
Can you please check the details now and let me know if there is any user panel for Pinterest or other details so that we can dig deeper.
UPDATE 2
Following advice from #Mackan, I created a few identical bare minimal pages exactly the same with each other and with correct open graph information, and uploaded them to several different sites. I'm recording all the PHP USER AGENT that accesses the page:
Sites on the same server as Princessly.com
Site IP: 173.199.151.128
http://www.princessly.com/ivory-lace-tulle-wedding-flower-girl-dress-with-sheer-neck-TEST123.php
http://www.princessly.com/Pinterest_agents.txt
-- FAIL
Site IP: 173.199.151.128
http://www.usabledatabases.com/ivory-lace-tulle-wedding-flower-girl-dress-with-sheer-neck-TEST123.php
http://www.usabledatabases.com/Pinterest_agents.txt
-- FAIL
Site IP: 173.199.151.130
http://www.bintley.com/ivory-lace-tulle-wedding-flower-girl-dress-with-sheer-neck-TEST123.php
http://www.bintley.com/Pinterest_agents.txt
-- FAIL
Different server than Princessly.com
https://www.thedataplanet.com/ivory-lace-tulle-wedding-flower-girl-dress-with-sheer-neck-TEST123.php
https://www.thedataplanet.com/Pinterest_agents.txt
-- SUCCESS
Another different server than Princessly.com
http://www.formkid.com/ivory-lace-tulle-wedding-flower-girl-dress-with-sheer-neck-TEST123.php
http://www.formkid.com/Pinterest_agents.txt
-- SUCCESS
After testing with the rich pin validator, it seems it's a server issue. The request never reaches the PHP file for all sites on the Princessly.com server.
WiredTree support was very kind to help me in finding the culprit but after shifting through over 5 support staff, nothing promising thus far. We have gone through .htaccess, Apache conf, modSecurity, firewall, whitelisting Pinterest IPs, AWS IPs, etc. Nothing worked.
This is really really weird.
UPDATE 3
Even weirder is, if you look at http://www.princessly.com/Pinterest_agents.txt you can see there are INDEED entries of "Pinterest/0.2 (+http://www.pinterest.com/)" there.
However if you give it a manual test, it FAILS and DOESN'T record the access at all.
It seems to be breaking intermittently, maybe.
This is pretty much in the quantum physics arena and I don't know what to do now, except the last resort that is to order and provision a new server and migrate Princessly.com there see how it goes.
Your idea?
We have the same issue. In our case this is being caused because the server has multiple SSL certificates and uses SNI so the client can get the certificate. However Pinterest is using curl on the back end which is NOT SNI aware. We have logged this with Pinterest
After debugging the issue, using https://developers.pinterest.com/tools/url-debugger/, the problem seems to stem from the server-side.
If you're seeing We weren't able to retrieve any data from your URL,
then Pinterest may be timing out before we can create a Pin on your
site. Unfortunately, this isn't something we can fix on our end, and
usually happens when a site is slow. This error also appears if your
site blocks Amazon Web Services (AWS) requests. You'll have to remove
this block before applying for Rich Pins.
Creating some "minimal but working" pages and running them through the validator made the issue clearer, but unfortunately didn't resolve it. Either this is a problem with the local server (Apache) or possibly an issue with the pinterest bot.
The Pinterest bot seems to hit the server OK, but the validator can't parse or reach the endpoint. Since the minimal examples returns in ~less than a second, and contains a bare minimum to satisfy Pinterests requirements, it's clear that the issue is not within your code.
Migrating the solution to another host seems to have fixed the problem.
Edit
The new host seems to be working better (using one of the minimal examples):
For me the problem was a missing intermediate SSL certificate. By reinstalling my SSL certificate and this time including the intermediate SSL certificate, I was able to successfully validate with the Pinterest Rich Pins Validator.
For me the problem was I was using "http://example.com". The validator wouldn't recognize my site. Not AT ALL. Not even the site name or the favicon. Then I switched to "http://www.example.com" and it worked perfectly.