Error sending HTML email template using Marketo - html

I keep getting an error when sending a sample HTML email. I have no idea what the error means and Marketo support is stumped too. I can't send any emails until this is resolved. I have been building HTML email templates for a while now and this is the first time I have come across this.
Here is the error. An error occurred when processing the email Body!
A macro declaration requires at least a name argument near
</table></td><td valign="top" class="spacer" width="20" style
Here is the part of code it is referencing.
</table>
</td>
<td valign="top" name="spacer" class="spacer" width="20" style="border-collapse: collapse;margin: 0;padding: 0;line-height: 1px;mso-line-height-rule:exactly;font-size: 1px;"> </td>
Any help is greatly appreciated.

Related

Mailchimp affects my Outlook-specific conditional comments in HTML

I'm having trouble getting my HTML email template to render properly when it is sent from Mailchimp to Outlook 2007, 2013 and 2016. The thing is, when I upload the HTML directly for testing on Litmus, the email renders fine across all Outlook previews. When I send the test email from Mailchimp to Litmus, the email looks out of proportion in Outlook 2007, 2013 and 2016 (for Win7).
Is Mailchimp doing something with my Outlook-targeting conditional comments, and how can I work around that?
My conditional comments seem to work sometimes to fix the width on some elements of my MC email (you'll see in the screenshots, the textbox is the right size for the top card but not on the second one). But for the life of me, I can't figure out why one works and the other doesn't, I'm writing the same comment for both.
Screenshots:
when Mailchimp sends the email to Outlook (what went wrong)
when the HTML is rendered for Outlook directly (what it's supposed to look like)
Conditional comments:
I've put in Outlook-specific conditional comments like so:
<!--[if (gte mso 9)|(IE)]>
<table align="center" border="0" cellspacing="0" cellpadding="0" width="600">
<tr>
<td align="center" valign="top" width="600">
<![endif]-->
<!--BODY TABLE-->
<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="max-width:600px;">
...
</table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
Thank you for the help! Really appreciate it.
I feel your pain, I've had the same issue for templates I was making for a client. I wanted to make the icons retina proof and let the client upload any image size he'd like. Unfortunately after many many hours debugging en searching the web, I read the following on a MailChimp post:
Outlook doesn’t recognize the HTML that constrains images. This means
that if you use HTML to resize an image uploaded to a campaign or
template, it may display at the original size in Outlook. Be sure to
resize your images before you upload them to MailChimp, or use our
built-in image editor.
source: MailChimp Knowledge Base
I didn't really believe that this could actually be true so I kept trying to constrain the images. I've put fixed width on the img, td, tr, table.. nothing helped.
Sadly I can't really explain what happens, hopefully the link to the MC article gives you a better view on it.
But my best answer is to set a max-width & width to your img and td anyway. And tell your client to resize the images to the allowed size. Setting a max-width and width will also display the #px when hovering over the editable image in your MailChimp editor. I also found out that when you do upload a bigger size, MailChimp throws a lil' warning.
If it may help in any way; see my code below that I used in my templates to make it fluid.
<table mc:repeatable mc:variant="Item with image top and CTA" width="650" cellpadding="0" cellspacing="0" border="0" align="center" class="full-table" style="width:650px;">
<tr>
<td style="padding:30px 20px 40px 20px;" bgcolor="#FFFFFF">
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td style="padding-bottom:15px;max-width:610px;">
<img src="/images/img.jpg" alt="x" style="width:100%; max-width:610px;" width="610" mc:edit="article_image">
</td>
</tr>
</tr>
</table>
</td>
Are you using retina images in your emails? From experience I have found that outlook's, if they are given a big image, they display it at a big size if a specific width is not assigned to the img tag. Below is an example of a code i use for the images in my emails.
<img src="[IMAGE PATH]" width="" height="" style="width:px; height:px;display:block;" border="0">
Also can you post the img tag of the offending element so i can have a look at it better please?
Cheers

HTML background stopped working in GMail emails

I have been opening the locally hosted email in chrome, selecting all, copying, and pasting into GMail for many years now. 2-3 days ago it started posting the bgcolor instead of the image even though no code or process was changed. Is there an updated way to do this now?
Here is the doc: http://www.homesnappers.com/email2.html
Here is a snippet of the code:
<table data-module="Layou-1" data-bgcolor="Background Color" width="100%" border="0" align="center" cellpadding="0" cellspacing="0" bgcolor="#494c50" class="currentTable">
<tr>
<td data-bg="Main BG" align="center" background="http://www.homesnappers.com/wp-content/uploads/2016/08/bg-2.jpg" style="background-size:cover; background-position:top;"><table border="0" align="center" cellpadding="0" cellspacing="0">
Any help or insight would be greatly appreciated!

Office365 outlook mail HTML email render

I am using office365 email at my workplace to access emails. I am required to generate a dynamic newsletter which will be developed in HTML, However, I cannot seem to figure out how to add that HTML page into the email, pasting plain HTML doesn't seem to work as outlook does not render that.
I found a work around after some research, which is to open the html page on a browser, simply copy the content using CTRL + A and paste onto email editor, that seems to add the html but this is not a proper solution!
The aim is to write HTML, (Have done that) and add the HTML page into the outlook email. Any help/suggestion is highly appreciated
Both email clients and web browsers can display HTML/CSS, but they have different ways of doing so. So if you copy/paste an HTML page, chances are it will not display the same way in an email client like Outlook365.
Email layouts need to use <table>s for layout instead of <div>s. Emails also only support a small of CSS rules that need to be inlined.
Email code looks more like this:
<table cellpadding="0" cellspacing="0" border="0" align="center">
<tr>
<td valign="top" style="vertical-align: top;background: #aaaaaa;">
<span style="color: red; font-size: 12px;">text</span>
</td>
</tr>
</table>
<table cellpadding="0" cellspacing="0" border="0" align="center">
<tr>
<td valign="top" style="vertical-align: top;">
<img src="full path to image" alt="alt text" width="50" height="50">
</td>
</tr>
</table>
If you rebuild your email like this, it should display better in email clients like Outlook365.
First of all please look at this list of supported CSS in various email clients.
Than make sure you also have CSS inside email. Best way is using inline CSS:
<div style="color: red; font-size: 12px;">HALO!</div>
When pasting make sure you are pasting it as HTML (don't know if you can do it in all email clients). Otherwise it will encode your pasted text and sending it will expose all HTML markup as text.

first two numbers after the decimal point

I am a PLC programmer, not a .ASP guy, and don’t know how to write the code for getting the result I need. I have a PLC tag I read for my web display, but I would like to show only the first two numbers after the decimal point. I don’t know if I can format the body to do that.
This is my code:
<td align="left" height="24" style="width: 262px"><b>NF1:<% ReadLogixTagUnconnecte("1,0","NF1_FT14101", "REAL");%>GPM</b></td>
This is how it displays now: NF1:15.2013
This is what I will like to have: NF1:15.20
I tried the following but it will not even show a value:
<td align="left" height="24" style="width: 262px"><b>NF1:<% ReadLogixTagUnconnected("1,0","NF1_FT14101", "REAL");%>.TOSTRING(0.00)>GPM</b></td>
EDITED 2
This is for classic asp:
<td align="left" height="24" style="width: 262px"><b>NF1:<% FormatNumber(ReadLogixTagUnconnected("1,0","NF1_FT14101", "REAL"), 2); %>GPM</b></td>
Please post it at the right place next time
EDITED:
Try
<td align="left" height="24" style="width: 262px"><b>NF1:<% Response.Write(string.Format("{0:N2}", ReadLogixTagUnconnected("1,0","NF1_FT14101", "REAL")));%>GPM</b></td>
For more info about numeric formatting: http://msdn.microsoft.com/en-us/library/0c899ak8(v=vs.110).aspx
Format string: http://msdn.microsoft.com/en-us/library/system.string.format(v=vs.110).aspx

Automatic email with HTML formatting

I've been trying to figure out if its possible for me to set an automatic reply that sends out an HTML formatted email. I need this to send out a fancy looking "We'll get back to you shortly" with images and links. I have the HTML code with me (with all headers and inline CSS), but I have no way to format the body of the email response as HTML.
Any ideas on how I can get this done?
I'm using Outlook Web App.
Thanks
You can use a library like swiftmailer http://swiftmailer.org/
Open up your text editor and get ready to start using tables. You're going to want to start out with something like this.
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td>
<table width="650" cellpadding="0" cellspacing="0" border="0">
<tr>
<!-- the amount of td you need -->
</tr>
</table>
</td>
</tr>
</table>
Of course you'll need to figure out the exact layout, but expect to do a lot of table nesting. There are also issues between different email clients concerning how it all renders. Make sure if you're making an empty table cell used for spacing, make sure to do something like this.
<td style="height: 10px; font-size: 0; line-height: 0;">&nsbp;</td>
Otherwise you'll get unexpected spaces in things like Outlook.
Campaign monitor has a lot of useful tips about building out emails, check it out here.