Custom cdr fields for outgoing calls using asterisk - mysql

Question

I am trying to utilize the cdr logging (to mysql) using custom fields. The problem I am facing is only when an outbound call is placed, during inbound calls the custom field I am able to log no problem.
The reason I am having an issue is because the custom cdr field I need is a unique value for each user on the system.
sip.conf
...
...
[sales_department](!)
type=friend
host=dynamic
context=SalesAgents
disallow=all
allow=ulaw
allow=alaw
qualify=yes
qualifyfreq=30
;; company sales agents:
[11](sales_agent)
secret=xxxxxx
callerid="<...>"
[12](sales_agent)
secret=xxxxxx
callerid="<...>"
[13](sales_agent)
secret=xxxxxx
callerid="<...>"
[14](sales_agent)
secret=xxxxxx
callerid="<...>"
extensions.conf
[SalesAgents]
include => Services
; Outbound calls
exten=>_1NXXNXXXXXX,1,Dial(SIP/${EXTEN}#myprovider)
; Inbound calls
exten=>100,1,NoOp()
same => n,Set(CDR(agent_id)=11)
same => n,CELGenUserEvent(Custom Event)
same => n,Dial(${11_1},25)
same => n,GotoIf($["${DIALSTATUS}" = "BUSY"]?busy:unavail)
same => n(unavail),VoiceMail(11#asterisk)
same => n,Hangup()
same => n(busy),VoiceMail(11#asterisk)
same => n,Hangup()
exten=>101,1,NoOp()
same => n,Set(CDR(agent_id)=12)
same => n,CELGenUserEvent(Custom Event)
same => n,Dial(${12_1},25)
same => n,GotoIf($["${DIALSTATUS}" = "BUSY"]?busy:unavail)
same => n(unavail),VoiceMail(12#asterisk)
same => n,Hangup()
same => n(busy),VoiceMail(12#asterisk)
same => n,Hangup()
...
...
For the inbound section of the dialplan in the above example I am able to insert the custom cdr field (agent_id). But above it you can see for the Oubound section of the dialplan I have been stumped on how I would be able to tell the dialplan which agent_id is making the outbound call.
My Question: how to take the agent_id=[11] & agent_id=[12] and agent_id=[13] and agent_id=[14] etc and use that as a custom field for cdr on outbound calls?

Answer 1

You should be able to do it with the CALLERID function. Try coding this in your dialplan as a test:
exten=6599,1,Answer()
exten=6599,n,Verbose(Caller id name=${CALLERID(name)})
exten=6599,n,Verbose(Caller id num=${CALLERID(num)})
exten=6599,n,Verbose(Caller id all=${CALLERID(all)})
exten=6599,n,SayNumber(${CALLERID(num)})
exten=6599,n,Hangup()
When you call 6599, you should see the number you're calling from displayed on the console, and hear your number played to you. In which case you should be able to do something like this for your logging:
same => n,Set(CDR(agent_id)=${CALLERID(num)})
EDIT
To use this approach, don't use the sip.conf callerid= to set or hide callerid. Instead, code that here in the dialplan, after you've read the callerid for your own use. For example:
same => n, Set(CALLERID(all)=""<>)