unexpected exception encontered during query on railo - mysql

I am trying to import large files of size more than 500 mb to some gbs in mean while getting this error unexpected exception encontered during query though I am using <cfsettting requesttimeout = 1000000 >. when i have changed in Railo web admin it works but I want to do it by using cfsetting tag. can anyone help me what i have to do for using cffsetting tag inside the page ? Thanks.
I am using
MySQL 5.5.35
Railo 4.2.0 on ubuntu 12.04.
requestimeout.log
"Severity","ThreadID","Date","Time","Application","Message"
"ERROR","Thread-3","03/06/2014","04:05:24","controler","stop thread (3) because run into a timeout .;java.lang.Throwable;java.lang.Throwable
at railo.runtime.tag.Http4._doEndTag(Http4.java:611)
at railo.runtime.tag.Http4.doEndTag(Http4.java:596)
at admin.resources.text_cfm$cf.call(/railo-context-compiled/admin/resources/text.cfm:48)
at railo.runtime.PageContextImpl.doInclude(PageContextImpl.java:885)
at railo.runtime.PageContextImpl.doInclude(PageContextImpl.java:793)
at admin.web_cfm$cf.call(/railo-context-compiled/admin/web.cfm:124)
at railo.runtime.PageContextImpl.doInclude(PageContextImpl.java:885)
at railo.runtime.PageContextImpl.doInclude(PageContextImpl.java:837)
at railo.runtime.listener.ModernAppListener._onRequest(ModernAppListener.java:208)
at railo.runtime.listener.ModernAppListener.onRequest(ModernAppListener.java:86)
at railo.runtime.PageContextImpl.execute(PageContextImpl.java:2182)
at railo.runtime.PageContextImpl.execute(PageContextImpl.java:2149)
at railo.runtime.engine.CFMLEngineImpl.serviceCFML(CFMLEngineImpl.java:332)
at railo.loader.servlet.CFMLServlet.service(CFMLServlet.java:29)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:200)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:307)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:701)
"

Here is what is quoted in Google Railo group by (Michael Offner-Streit,CTO,Railo Technologies GmbH)
we can not begin with the execution of cfml files before we have recieved the request header.
because the railo servlet is not invoked before.
you can set also timeouts on the servlet engines (resin,tomcat ...) most of them support this.
there is also a other way to set per page requesttimeout. simply add the following to the url of the call like index.cfm?RequestTimeout=100
for security reasion this feature is not enabled by default, you have to enabe it as follows,
got to the railo admin to settings/application (/railo-context/admin/web.cfm?action=server.application), there you find "Request timeout in URL" enable this.
but also this takes only effect when railo is invoked.
/micha
btw: index.cfm?RequestTimeout=100 works also on ACF5,ACF7,ACF8,ACF9 but not on ACF6, they have also removed this for security reasion in ACF6 but silently added again in version 7.
Note: I think that should explain your problem. You can do it by adding it in url and modifying the settings (enabeling request time out) in railo web admin, it will also ensure that setting is not applicable on all the pages if done from railo admin.

Related

ERR_HTTP2_PROTOCOL_ERROR in Chrome. Works in Firefox [duplicate]

I'm currently working on a website, which triggers a net::ERR_HTTP2_PROTOCOL_ERROR 200 error on Google Chrome. I'm not sure exactly what can provoke this error, I just noticed it pops out only when accessing the website in HTTPS. I can't be 100% sure it is related, but it looks like it prevents JavaScript to be executed properly.
For instance, the following scenario happens :
I'm accessing the website in HTTPS
My Twitter feed integrated via https://publish.twitter.com isn't loaded at all
I can notice in the console the ERR_HTTP2_PROTOCOL_ERROR
If I remove the code to load the Twitter feed, the error remains
If I access the website in HTTP, the Twitter feed appears and the error disappears
Google Chrome is the only web browser triggering the error: it works well on both Edge and Firefox.
(NB: I tried with Safari, and I have a similar kcferrordomaincfnetwork 303 error)
I was wondering if it could be related to the header returned by the server since there is this '200' mention in the error, and a 404 / 500 page isn't triggering anything.
Thing is the error isn't documented at all. Google search gives me very few results. Moreover, I noticed it appears on very recent Google Chrome releases; the error doesn't pop on v.64.X, but it does on v.75+ (regardless of the OS; I'm working on Mac tho).
Might be related to Website OK on Firefox but not on Safari (kCFErrorDomainCFNetwork error 303) neither Chrome (net::ERR_SPDY_PROTOCOL_ERROR)
Findings from further investigations are the following:
error doesn't pop on the exact same page if server returns 404 instead of 2XX
error doesn't pop on local with a HTTPS certificate
error pops on a different server (both are OVH's), which uses a different certificate
error pops no matter what PHP version is used, from 5.6 to 7.3 (framework used : Cakephp 2.10)
As requested, below is the returned header for the failing ressource, which is the whole web page. Even if the error is triggering on each page having a HTTP header 200, those pages are always loading on client's browser, but sometimes an element is missing (in my exemple, the external Twitter feed). Every other asset on the Network tab has a success return, except the whole document itself.
Google Chrome header (with error):
Firefox header (without error):
A curl --head --http2 request in console returns the following success:
HTTP/2 200
date: Fri, 04 Oct 2019 08:04:51 GMT
content-type: text/html; charset=UTF-8
content-length: 127089
set-cookie: SERVERID31396=2341116; path=/; max-age=900
server: Apache
x-powered-by: PHP/7.2
set-cookie: xxxxx=0919c5563fc87d601ab99e2f85d4217d; expires=Fri, 04-Oct-2019 12:04:51 GMT; Max-Age=14400; path=/; secure; HttpOnly
vary: Accept-Encoding
Trying to go deeper with the chrome://net-export/ and https://netlog-viewer.appspot.com tools is telling me the request ends with a RST_STREAM :
t=123354 [st=5170] HTTP2_SESSION_RECV_RST_STREAM
--> error_code = "2 (INTERNAL_ERROR)"
--> stream_id = 1
For what I read in this other post, "In HTTP/2, if the client wants to abort the request, it sends a RST_STREAM. When the server receives a RST_STREAM, it will stop sending DATA frames to the client, thereby stopping the response (or the download). The connection is still usable for other requests, and requests/responses that were concurrent with the one that has been aborted may continue to progress.
[...]
It is possible that by the time the RST_STREAM travels from the client to the server, the whole content of the request is in transit and will arrive to the client, which will discard it. However, for large response contents, sending a RST_STREAM may have a good chance to arrive to the server before the whole response content is sent, and therefore will save bandwidth."
The described behavior is the same as the one I can observe. But that would mean the browser is the culprit, and then I wouldn't understand why it happens on two identical pages with one having a 200 header and the other a 404 (same goes if I disable JS).
In my case it was - no disk space left on the web server.
For several weeks I was also annoyed by this "bug":
net :: ERR_HTTP2_PROTOCOL_ERROR 200
In my case, it occurred on images generated by PHP.
It was at header() level, and on this one in particular:
header ('Content-Length:'. Filesize($cache_file));
It did obviously not return the exact size, so I deleted it and everything works fine now.
So Chrome checks the accuracy of the data transmitted via the headers, and if it does not correspond, it fails.
EDIT
I found why content-length via filesize was being miscalculated: the GZIP compression is active on the PHP files, so excluding the file in question will fix the problem. Put this code in the .htaccess:
SetEnvIfNoCase Request_URI ^ / thumb.php no-gzip -vary
It works and we keep the header Content-length.
I am finally able to solve this error after researching some things I thought is causing the error for 24 errors. I visited all the pages across the web. And I am happy to say that I have found the solution.
If you are using NGINX, then set gzip to off and add proxy_max_temp_file_size 0; in the server block like I have shown below.
server {
...
...
gzip off;
proxy_max_temp_file_size 0;
location / {
proxy_pass http://127.0.0.1:3000/;
....
Why? Because what actually happening was all the contents were being compressed twice and we don't want that, right?!
The fix for me was setting minBytesPerSecond in IIS to 0. This setting can be found in system.applicationHost/webLimits in IIS's Configuration Editor. By default it's set to 240.
It turns out that some web servers will cut the connection to a client if the server's data throughput to the client passes below a certain limit. This is to protect against "slow drip" denial of service attacks. However, this limit can also be triggered in cases where an innocent user requests many resources all at once (such as lots of images on a single page), and the server is forced to ration the bandwidth for each request so much that it causes one or more requests to drop below the throughput limit, which causes the server to cut the connection and shows up as net::ERR_HTTP2_PROTOCOL_ERROR in Chrome.
For example, if you request 11 GIF images all at once, and each individual GIF is 10 megabytes (11 * 10 = 110 megabytes total), and the server is only able to serve at 100 megabytes per second (per thread), the server will have to slow the throughput on the last GIF image until the first 10 are finished. If the throughput on that last GIF is slowed so much that it drops below the minBytesPerSecond limit, it will cut the connection.
I was able to resolve this by following these steps:
I used Chrome's Network Log Export tool at chrome://net-export/ to see exactly what was behind the ERR_HTTP2_PROTOCOL_ERROR error. I started the log, reproduced the error, and stopped the log.
I imported the log into the log viewer at https://netlog-viewer.appspot.com/#import, and saw an interesting event titled HTTP2_SESSION_RECV_RST_STREAM, with error code 8 (CANCEL).
I did some Googling on the term "RST_STREAM" (which appears to be an abbreviated form of "reset stream") and found a discussion between some people talking about an IIS setting called minBytesPerSecond (discussion here: https://social.msdn.microsoft.com/Forums/en-US/aeb01c46-bcdf-40ed-a417-8a3558221137). I also found another discussion where there was some debate about whether minBytesPerSecond was intended to protect against slow HTTP DoS (slow drip) attacks (discussion here: IIS 8.5 low minBytesPerSecond not working against slow HTTP POST). In any case, I learned that IIS uses minBytesPerSecond to determine whether to cancel a connection if it cannot sustain the minimum throughput. This is relevant in cases where a single user makes many requests to a large resource, and each new connection ends up starving all the other unfinished ones, to the point where some may fall below the minBytesPerSecond threshold.
To confirm that the server was canceling requests due to a minBytesPerSecond error, I checked my server's HTTPERR log at c:\windows\system32\logfiles\httperr. Sure enough, I opened the file and did a text search for "MinBytesPerSecond" and there were tons of entries for it.
So after I changed the minBytesPerSecond to 0, I was no longer able to reproduce the ERR_HTTP2_PROTOCOL_ERROR error. So, it appears that the ERR_HTTP2_PROTOCOL_ERROR error was being caused by my server (IIS) canceling the request because the throughput rate from my server fell below the minBytesPerSecond threshold.
So for all you reading this right now, if you're not using IIS, maybe there is a similar setting related to minimum throughput rate you can play with to see if it gets rid of the ERR_HTTP2_PROTOCOL_ERROR error.
I experienced a similar problem, I was getting ERR_HTTP2_PROTOCOL_ERROR on one of the HTTP GET requests.
I noticed that the Chrome update was pending, so I updated the Chrome browser to the latest version and the error was gone next time when I relaunched the browser.
I encountered this because the http2 server closed the connection when sending a big response to the Chrome.
Why?
Because it is just a setting of the http2 server, named WriteTimeout.
I had this problem when having a Nginx server that exposing the node-js application to the external world. The Nginx made the file (css, js, ...) compressed with gzip and with Chrome it looked like the same.
The problem solved when we found that the node-js server is also compressed the content with gzip. In someway, this double compressing leading to this problem. Canceling node-js compression solved the issue.
I didn't figure out what exactly was happening, but I found a solution.
The CDN feature of OVH was the culprit. I had it installed on my host service but disabled for my domain because I didn't need it.
Somehow, when I enable it, everything works.
I think it forces Apache to use the HTTP2 protocol, but what I don't understand is that there indeed was an HTTP2 mention in each of my headers, which I presume means the server was answering using the right protocol.
So the solution for my very particular case was to enable the CDN option on all concerned domains.
If anyone understands better what could have happened here, feel free to share explanations.
I faced this error several times and, it was due to transferring large resources(larger than 3MB) from server to client.
This error is currently being fixed: https://chromium-review.googlesource.com/c/chromium/src/+/2001234
But it helped me, changing nginx settings:
turning on gzip;
add_header 'Cache-Control' 'no-store, no-cache, must-revalidate, proxy-revalidate, max-age=0';
expires off;
In my case, Nginx acts as a reverse proxy for Node.js application.
We experienced this problem on pages with long Base64 strings. The problem occurs because we use CloudFlare.
Details: https://community.cloudflare.com/t/err-http2-protocol-error/119619.
Key section from the forum post:
After further testing on Incognito tabs on multiple browsers, then
doing the changes on the code from a BASE64 to a real .png image, the
issue never happened again, in ANY browser. The .png had around 500kb
before becoming a base64,so CloudFlare has issues with huge lines of
text on same line (since base64 is a long string) as a proxy between
the domain and the heroku. As mentioned before, directly hitting
Heroku url also never happened the issue.
The temporary hack is to disable HTTP/2 on CloudFlare.
Hope someone else can produce a better solution that doesn't require disabling HTTP/2 on CloudFlare.
In our case, the reason was invalid header.
As mentioned in Edit 4:
take the logs
in the viewer choose Events
chose HTTP2_SESSION
Look for something similar:
HTTP2_SESSION_RECV_INVALID_HEADER
--> error = "Invalid character in header name."
--> header_name = "charset=utf-8"
By default nginx limits upload size to 1MB.
With client_max_body_size you can set your own limit, as in
location /uploads {
...
client_max_body_size 100M;
}
You can set this setting also on the http or server block instead (See here).
This fixed my issue with net::ERR_HTTP2_PROTOCOL_ERROR
Just posting here to let people know that ERR_HTTP2_PROTOCOL_ERROR in Chrome can also be caused by an unexpected response to a CORS request.
In our case, the OPTIONS request was successful, but the following PUT that should upload an image to our infrastructure was denied with a 410 (because of a missing configuration allowing uploads) resulting in Chrome issuing a ERR_HTTP2_PROTOCOL_ERROR.
When checking in Firefox, the error message was much more helpful:
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://www.[...] (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 410.
My recommendation would be to check an alternative browser in this case.
I'm not convinced this was the issue but through cPanel I'd noticed the PHP version was on 5.6 and changing it to 7.3 seemed to fix it. This was for a WordPress site. I noticed I could access images and generic PHP files but loading WordPress itself caused the error.
Seems like many issues may cause ERR_HTTP2_PROTOCOL_ERROR: in my case it was a minor syntax error in a php-generated header, Content-Type : text/plain . You might notice the space before the colon... that was it. Works no problem when the colon is right next to the header name like Content-Type: text/plain. Only took a million hours to figure out... The error happens with Chrome only, Firefox loaded the object without complaint.
If simply restarting e.g., Chrome Canary, with a fresh profile fixes the problem, then one surely
is the "victim" of a failed Chrome Variation! Yes, there are ways to opt out of being a Guinea pig in Chrome's field testing.
In my case
header params can not set null or empty string
{
'Authorization': Authorization //Authorization can't use null or ''
}
I got the same issue (asp, c# - HttpPostedFileBase) when posting a file that was larger than 1MB (even though application doesn't have any limitation for file size), for me the simplification of model class helped. If you got this issue, try to remove some parts of the model, and see if it will help in any way. Sounds strange, but worked for me.
I have been experiencing this problem for the last week now as I've been trying to send DELETE requests to my PHP server through AJAX. I recently upgraded my hosting plan where I now have an SSL Certificate on my host which stores the PHP and JS files. Since adding an SSL Certificate I no longer experience this issue. Hoping this helps with this strange error.
I also faced this error and I believe there can be multiple reasons behind it. Mine was, ARR was getting timed-out.
In my case, browser was making a request to a reverse proxy site where I have set my redirection rules and that proxy site is eventually requesting the actual site. Now for huge data it was taking more than 2 minutes 5 seconds and Application Request Routing timeout for my server was set to 2 minutes. I fixed this by increasing the ARR timeout by below steps:
1. Go to IIS
2. Click on server name
3. Click on Application Request Routing Cache in the middle pane
4. Click Server Proxy settings in right pane
5. Increase the timeout
6. Click Apply
My team saw this on a single javascript file we were serving up. Every other file worked fine. We switched from http2 back to http1.1 and then either net::ERR_INCOMPLETE_CHUNKED_ENCODING or ERR_CONTENT_LENGTH_MISMATCH. We ultimately discovered that there was a corporate filter (Trustwave) that was erroneously detecting an "infoleak" (we suspect it detected something in our file/filename that resembled a social security number). Getting corporate to tweak this filter resolved our issues.
For my situation this error was caused by having circular references in json sent from the server when using an ORM for parent/child relationships. So the quick and easy solution was
JsonConvert.SerializeObject(myObject, new JsonSerializerSettings { ReferenceLoopHandling = ReferenceLoopHandling.Ignore })
The better solution is to create DTOs that do not contain the references on both sides (parent/child).
I had another case that caused an ERR_HTTP2_PROTOCOL_ERROR that hasn't been mentioned here yet. I had created a cross reference in IOC (Unity), where I had class A referencing class B (through a couple of layers), and class B referencing class A. Bad design on my part really. But I created a new interface/class for the method in class A that I was calling from class B, and that cleared it up.
I hit this issue working with Server Sent Events. The problem was solved when I noticed that the domain name I used to initiate the connection included a trailing slash, e.g. https://foo.bar.bam/ failed with ERR_HTTP_PROTOCOL_ERROR while https://foo.bar.bam worked.
In my case (nginx on windows proxying an app while serving static assets on its own) page was showing multiple assets including 14 bigger pictures; those errors were shown for about 5 of those images exactly after 60 seconds; in my case it was a default send_timeout of 60s making those image requests fail; increasing the send_timeout made it work
I am not sure what is causing nginx on windows to serve those files so slow - it is only 11.5MB of resources which takes nginx almost 2 minutes to serve but I guess it is subject for another thread
In my case, the problem was that Bitdefender provided me with a local ssl certificate, when the website was still without a certificate.
When I disabled Bitdefender and reloaded the page, the actual valid server ssl certificate was loaded, and the ERR_HTTP2_PROTOCOL_ERROR was gone.
In my case, it was WordPress that now requires PHP 7.4 and I was running 7.2.
As soon as I updated, the errors disappeared.
Happened again and this time it was the ad-blocker that didn't like the name of my images (yt.png, ig.png, url.png). I added a prefix and all loaded ok.
In my case, the time on my computer (browser client) was out of date, synced it using settings in windows, and then the error got away
I had line breaks in my Content-Security-Policy in my nginx.conf that produced this error when used in an docker container running in Kube in GCP (serving angular but I doubt that matters).
Putting them all back on the same line and the problem went away.
A curl -v helped diagnose.
http2 error: Invalid HTTP header field was received: frame type: 1, stream: 1, name: [content-security-policy], value: [script-src 'unsafe-inline' 'self....
It was much easier to edit on separate lines but never again!

'Unspecified certificate from client' error received from Delphi THTTPClient post request in ver 10.3.1 but not 10.3.2

As the title suggests, I'm receiving this error when trying to make a simple POST request via a THTTPClient in Delphi and the connection isn't completed so I get no response:
lHttpResp := FHTTP.Post(
'https://url123/',
jsonToSend,
nil,
[
TNetHeader.Create('content-type', 'application/json;charset=utf8'),
TNetHeader.Create('accept', 'application/json;charset=utf8')
]);
This call works without an issue when built with Delphi 10.3.2 / Windows 10.
I thought perhaps copying the 10.3.2 \Embarcadero\Studio\20.0\source\rtl files to the 10.3.1 machine might have done the trick, alas it didn't.
Upgrade is an option, however it would be nice if there was a simple code fix/work around for 10.3.1.
Edit: I thought this might help, however it didn't: Unspecified certificate from client when using TRESTRequest
How do I get this working in 10.3.1?
The solution is to just upgrade to a version >= 10.3.2

Issues with MantisBT and PhpStorm

I happily used PhpStorm and MantisBT together for months, but now I'm facing a strange problem.
Trying to establish a connection to my mantis instance (self hosted), I get the error:
Request failed. Reason: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.
While I understand, what this error message means, I can't tell why it happens and I can't control the response I get from Mantis.
I neither found answers at the PhpStorm docs nor at Google nor at the Mantis bug tracker itself.
So I want to try my luck here. Is anyone else experiencing this or could give some advice?
Thanks to #user10550971 comment, I found the issue. The link to check if SOAP is enabled or not mentioned, that the PHP Soap extension was missing.
Although I would have sworn, that I didn't make any changes at server side, I did.
I updated my PHP version and forgot to install SOAP.

Glassfish Server 4 post too large error

I have a problem with GF4 while calling a web service I coded using http post. GF4 responds with a "Post too large" error. My post data is about 3MB.
Here is the GF4 debug log:
WARNING: Post too large
WARNING: StandardWrapperValve[obx2oex]: Servlet.service() for servlet obx2oex threw exception
java.lang.IllegalStateException: Post too large
at org.glassfish.grizzly.http.server.Request.parseRequestParameters(Request.java:2024)
at org.glassfish.grizzly.http.server.Request.getParameter(Request.java:1052)
at org.apache.catalina.connector.Request.getParameter(Request.java:1547)
at org.apache.catalina.connector.RequestFacade.getParameter(RequestFacade.java:448)
...
I already googled for this issue and found some help that encourages to modify the server configuration. I edited the following part in the domain.xml:
<http-service>
<access-log></access-log>
<virtual-server id="server" network-listeners="http-listener-1,http-listener-2"></virtual-server>
<virtual-server id="__asadmin" network-listeners="admin-listener"></virtual-server>
<property name="maxPostSize" value="2097152"></property>
</http-service>
and restarted the server. But the error still occurs.
Does anybody know, how to solve this "post too large" issue?
Thanks for your help!
PS: I just saw the starting log of the GF4 and it told me:
WARNING: Unsupported http-service property maxPostSize is being ignored
So where should I tell GF4 to accept large post data?
Open Glass Fish administrative console, select
Configurations - server config - Network Config - Network Listeners
- http-listener-1
and
tab HTTP.
There is parameter Max Post Size. Increase it as you wish.
Look screenshot
My first attempt coding my webservice was a servlet that accepts data via POST parameter of HTTP. That lead to the "Post too large" error, when sending more than 2MB.
I got a suggestions to code it as REST service. It is very strange, but now it works with more than 2MB. Even while the data is sent via http post.
Maybe it should help someone.
But nevertheless I'd like to know, where you can set the maxPostSize value in GF4 server.

HTML5 validator.w3.org

My site was valid until today, wondering wether it is my site's or the validator's fault.
I am getting this message:
The error encountered was: 500 Can't connect to localhost:8888 (connect: Connection refused)
HTTP Error 500 is an Internal Server Error, so that will be their fault. Try validator.nu whilst you are waiting.
W3C validator maintainer here. Tip: Next time you see that message, try validating your document directly at http://validator.w3.org/nu/ instead.
Because if you see that 500 error it means the validator is trying to reach the HTML5 backend, which runs as a separate service/process responding at localhost:8888 on the validator host.
But we actually run several validator hosts, round-robin, so if you see that 500 error it could mean that only one of the HTML5 backends on one of the hosts is temporarily down. And if you go to http://validator.w3.org/nu/ you might get lucky and hit a different host and it'll work.
On the other hand if you get a 404 from http://validator.w3.org/nu/
it most likely means you caught me in the middle of restarting/redeploying the W3C HTML5 validator backends to pull in changes I've made to the sources from https://github.com/validator/validator
But that never takes me more than a few minutes, so on your end you should never be seeing that 500 error for more than, say, 10 minutes at most. So if/when you do see it for any longer than that, please report it either by tweeting to #w3c or #sideshowbarker on twitter, or pinging me on IRC (MikeSmith on #whatwg or #w3c on irc.freenode.net).
I think it's pretty clear from the error that it's a problem at their end:
Checking the Document Type of this document requires the help of an external tool which was either not enabled in this validator, or is currently unavailable. Check in the validator's system configuration that HTML5 Validator is enabled and functional.
The error encountered was: 500 Can't connect to localhost:8888 (connect: Connection refused)
(My emphasis.) I expect they'll get it fixed Right Quick Like.
We were getting the following error while checking the domain in W3C validator and we managed to fix it by installing CA Bundle and Intermediate Root certificates for the same domain. Now, the domain is able to pass through the W3C validation check and reporting appropriate result.
===================================
Sorry! This document cannot be checked.
Error
I got the following unexpected response when trying to retrieve <https://our-xx-domain.in/>:
500 Can't connect to our-xx-domain.in:443
If you made recent changes to your domain name (DNS) configuration, you may also want to check that your domain records are correct, or ask your hosting company to do so.
===================================