With the most recent upgrade to Chrome, my client is experiencing a very strange condition when his website's front page occasionally hangs half-way, completely preventing the browser from communicating with the said website until the hung tab is closed (so, opening a new tab next to the stuck one and trying to access the same address results in no content being received at all).
The version of problematic Chrome browser is 26.0.1410.43 beta, which was automatically installed for the majority of user base. Operating system is not affecting the case, as the same results had been seen under Windows and Mac OS X.
The website in question is located here: http://vmnews.ru
It is heavy, but other browsers seem to handle it quite well without hanging.
Do you have any suggestions as to how to troubleshoot Chrome-related issues if they cannot be repeated reliably, and only occur every other refresh or once in two or three attempts to load a page?
Thank you very much.
Related
A couple months ago I noticed that when using my PC instead of phone to access my online banking, the login screen would load but the Username field was greyed out, as was the Continue button. (hsbc.ca)
The register hyperlink works.
I thought it was an issue with their site, used my phone.
About a month ago, I noticed that when attachments were in my gmail, I could no longer click on them to view them. Clicking them had no discernable effect. I had to specifically download them first.
About a week ago I logged into dndbeyond.com for the first time in a while. Noticed that in lists of spells or feats, where I used to be able to click on an entry and it would expand to show more information, clicking on it does nothing. Unless I click on the name of the feature, which is a url to a new page specific to that feature.
I have tried Chrome (my default), Edge, and Firefox, and the issue persists in all of them. I have done a virus scan, cleared cookies/cache, and I just have no idea what is going on. Chrome is the only browser that has plugins for ad-blocking, as I do not use the other browsers.
Two other computers here have no issues, one on a VPN, one not. I have tried with and without my VPN. OS is Windows 10 Home, OS is fully updated. As are the browsers.
I cannot recall any software being installed prior to the issue that might be the culprit.
I would appreciate any help that could be offered.
EDIT 1: I downloaded CCleaner and after scanning, cleaning junk, checking and resolving registry issues, the issue still persists.
I have this 1 Mb file for testing purposes (though the issue applies to any file hosted at lptoronto.com): https://lptoronto.com/sandbox/test.png
It always loads instantly in Internet Explorer (both via http and https).
In Google Chrome (currently Version 63.0.3239.132 (Official Build) (64-bit) on Windows 10) the situation is as follows.
When fetched via http, this file loads instantly without an issue.
When fetched via https, the same file takes about 40 (!) seconds to load (with very rare and irregular exceptions, when it also loads fast via https on occasion).
Chrome network monitor shows that all that 40 seconds the image is being slowly but steadily downloaded at low speed, i.e. there is nothing like waiting for server response etc.
Here's the screencast showing IE and Chrome side-by-side loading the same image:
https://www.youtube.com/watch?v=M4cUuhG1YuM
From time to time the issue disappears for a few minutes or an hour, but then re-appears again, without me doing anything on my side.
Same behavior is observed on at least one other computer - the one of my colleague (different ISP, different location).
Needless to say that I'm testing in a clean environment - cache cleared, extensions, firewall, antivirus disabled, connection verified and measured etc.
No Chrome issue whatsoever with any other website, be it http or https.
Hosting provider is yet unable to troubleshoot on their end, but they're still trying to help (it takes some time). They tried disabling mod_deflate, re-installing SSL, disabling caching rules, but to no avail.
The same issue was once observed about 2 months ago. That time I asked the hosting provider to disable SSL completely just to be able to work on my website content. When they re-enabled SSL in less than a day, the issue has gone; but now it re-appeared again, and there is no clue as to what is going on.
The bottomline:
issue appears only in Chrome, only with certain site, only with https
changing only the browser solves the issue
changing only the protocol (https to http) solves the issue
I honestly tried to google out anything similar, but failed to.
I would appreciate if you try the link above in the incognito Chrome window and report the load/refresh time, and of course any ideas are more than welcome.
So i have the following problem.
Any time i click on a request to view the headers/payload/response
i receive a not responding window.
If i wait ~2 minutes it works.
So what i receive here is a developer tools not responsive status when working on local machine.
I tried to re-install chrome. Nothing changed.
Current Version is: Version 50.0.2661.102 m listed as up to date.
Is there any possibility to get some logs or did anyone faced the same problem?
I think it can be relevant if i show what extensions i have installed.
But i tried to enable/disable them and nothing changed.
And i get the same comportment in incognito mode too.
Later edit: I somehow identified the problem. Idea is that chrome is trying to display the cookie (request headers) which was 18k characters long and it looks like this is slowing a lot developer tools and sometimes make him crash.
I just saw that in Mozilla cookies are limited to a couple of characters (display perspective) and after that they show ...
I can't find any known issues regarding this crash, so here are a couple of steps you could take:
Use the Chrome Cleanup Tool and see if that helps.
Fully clean and re-install Chrome (including deleting user folders). If it works after that, you can slowly add extensions and plugins back and see if any reintroduce the problem.
I'm resurrecting an old project of mine as a way to learn some new stuff.
I'm doing this code lab from IO Add Your Web App to a User's Home Screen.
Is there any way, other than connecting a phone and waiting a lot, to test if users will be shown the prompt below?
I've tested it with Lighthouse and all tests come back green, but I've never seen the prompt. It feels very random at the moment.
The answer to This question puts the stuggle into perspective:
The user has visited your site twice over two separate days during the course of two weeks
Does that mean I need to wait 2 days between changes to see if it worked?
Enable chrome://flags/#bypass-app-banner-engagement-checks and you will see the banner as long as you have a manifest (configured correctly) and are on HTTPS and have a service worker.
Increasing Engagement with Web App Install Banners
anshulix has correctly answered the question, but I thought I'd put in a more verbose answer.
To remove the waiting and other requirements for the save to homescreen prompt, then you need to enable a flag.
Enable chrome://flags/#bypass-app-banner-engagement-checks and you will see the banner as long as you have a manifest (configured correctly) and are on HTTPS and have a service worker.
Which comes from Increasing Engagement with Web App Install Banners
It's important to remember that you are setting this flag on the mobile browser, not on your desktop browser. For some reason this didn't occur to be for a while!
You also need to restart mobile Chrome for the flag to take effect. If you've got your tabs mixed in with your other apps, this can be tricky because you need to hunt down all the tabs and close them. (Or find a better way to close Chrome.)
I found it much easier to do this debugging in Chrome Dev, rather than regular chrome because a) I know it's got the latest fixes in it, and b) because I only have 1 tab open, so it's easy to restart the browser.
If you are doing remote inspection, there is an issue about the messages that come up in the console. In Chrome 50 you get:
App banner not shown: could not determine the best icon to use
This doesn't seem to be true; in more recent builds—e.g. mobile Chrome 52—save to desktop works just fine. It's a disconcerting but useless error.
As a bonus helpful thing, realfavicongenerator does an excellent job of generating all the icons and the manifest file that you need.
this is one that is confusing me completely.
This issue doesn't happen with IE, Firefox, Safari ONLY with Google Chrome. (I haven't tested other browsers).
Basically I run my own web server, IIS 7.5, and have a number of development websites on it which will be published and used in production from the same server. As there are a number of websites I must use Dynamic Idle times for Application Pools as resources are restricted.
Usually this wouldn't be an issue and is the way to do things seemingly based on Microsoft's best practices however there seems to be a problem with Chrome loading pages once the application pool has timed out/gone idle.
Now I understand that it takes time for the application pool to restart, which they do within seconds and serve content not long after, but with Chrome the application pool takes close to a minute to start.
This doesn't happen on first load of the website however - it only happens with subsequent loads within the same browser/session.
As I said this does not happen with IE, Firefox or Safari, the other browsers I have tested, the application pool restarts almost immediately.
I had thought that maybe this was a server side issue but since the other browsers work fine I can only figure that it is Chrome at fault. Yet I still want to make sure it isn't actually a server side issue.
Any one have any ideas?
I've just realized I posted this on Stack where it should be on Server Fault.
Sorry.
Anyway, something I wrote in the question prompted me to investigate further and I found this doesn't seem to be an application pool issue, although it could be, but more so a PHP-CGI issue. It might even be localized to my own machine.