I am getting the below error back for a failed translation.
The error I received is: Extractor error code -1073741819
I was wondering if someone could point me to somewhere that documents what the error codes mean so we can address the issue with our upload.
"urn": "dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6d2ViYXBwLmNhZHNoYXJlLmNvLzE2MTQxNzMzMTgyOTMtRjEwMTQ3MCUyMC0lMjBSMjUwMC5qdA",
"derivatives": [
{
"hasThumbnail": "false",
"name": "1234-filename.jt",
"progress": "complete",
"messages": [
{
"type": "error",
"message": "Extractor error code -1073741819",
"code": "TranslationWorker-InternalFailure"
}
],
"outputType": "svf",
"status": "failed"
}
],
"hasThumbnail": "false",
"progress": "complete",
"type": "manifest",
"region": "US",
"version": "1.0",
"status": "failed"
}
Related
Response while initiating a translate:
{
"bucketKey": "suresh_ferzia_india_120",
"objectId": "urn:adsk.objects:os.object:suresh_ferzia_india_120/:delman.stp",
"objectKey": ":delman.stp",
"sha1": "4e0bb47f3c7e1fd22138040bde9e9be130ea2095",
"size": 930988,
"contentType": "application/octet-stream",
"location": "https://developer.api.autodesk.com/oss/v2/buckets/suresh_ferzia_india_120/objects/:delman.stp"
}
Everything seems to work fine with the above API. But when I try fetching it's status using get manifest API, I get the following error:
{
"urn": "dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6c3VyZXNoX2ZlcnppYV9pbmRpYV8xMjAvOmRlbG1hbi5zdHA",
"derivatives": [
{
"hasThumbnail": "false",
"name": "_delman.stp",
"progress": "complete",
"messages": [
{
"type": "error",
"message": "Possibly recoverable warning exit code from extractor: -536870943",
"code": "TranslationWorker-RecoverableInternalFailure"
}
],
"outputType": "svf",
"status": "failed"
}
],
"hasThumbnail": "false",
"progress": "complete",
"type": "manifest",
"region": "US",
"version": "1.0",
"status": "failed"
}
Could someone help me understand this error?
Please do the following:
confirm that the size of the uploaded object (930988) is the same as the actual file on your system; if they're different, perhaps there's some issue in the upload logic and the content of the object in the Forge bucket is corrupted
try removing the : from the file name as this could be causing issues as well
if possible, share the STEP file with us via forge (dot) help (at) autodesk (dot) com (confidentially; we would not share it with anyone outside of Autodesk) so that we can debug the issue on our end
We are getting the below error when trying to translate a Creo file. (ZIP file upload to OSS, translated through model derivative)
Can't find any info on what a "Unrecoverable exit code from extractor: -1073741852" error is. Can anyone help point me in the right direction to diagnose the issue?
{
"urn": "XXXXXXXX",
"derivatives": [
{
"hasThumbnail": "false",
"name": "XXXXXXX.asm.1",
"progress": "complete",
"messages": [
{
"type": "error",
"message": "Unrecoverable exit code from extractor: -1073741852",
"code": "TranslationWorker-InternalFailure"
}
],
"outputType": "svf",
"status": "failed"
}
],
"hasThumbnail": "false",
"progress": "complete",
"type": "manifest",
"region": "US",
"version": "1.0",
"status": "failed"
}
I try to translate a IFC file by API, but failed.
And I can translate this file successful in [https://viewer.autodesk.com/designviews].
The manifest
{
"urn": "dXJuOmFkc2sub2JqZWN0czp......",
"derivatives": [
{
"hasThumbnail": "false",
"name": "XXXXXXXX.ifc",
"progress": "complete",
"messages": [
{
"type": "error",
"message": "Unrecoverable exit code from extractor: -1073741829",
"code": "TranslationWorker-InternalFailure"
}
],
"outputType": "svf",
"status": "failed"
}
],
"hasThumbnail": "false",
"progress": "complete",
"type": "manifest",
"region": "US",
"version": "1.0",
"status": "failed"
}
I upload a '.rvt' file by postman.And translate to svf. But it response me translated failed message. My rvt file built by Revit2017.
uploaded response:
And I call manifest. It response me:
{
"type": "manifest",
"hasThumbnail": "false",
"status": "failed",
"progress": "complete",
"region": "US",
"urn": "dXJuOmFkc2sub2JqZWN0_____________6Ym9pbGVyL1JWTW9kZWwucnZ0",
"version": "1.0",
"derivatives": [
{
"name": "LMV Bubble",
"hasThumbnail": "false",
"status": "failed",
"progress": "complete",
"messages": [
{
"type": "error",
"message": "Possibly recoverable warning exit code from extractor: -536870935",
"code": "TranslationWorker-RecoverableInternalFailure"
},
{
"type": "error",
"code": "Revit-UnsupportedFileType",
"message": "<message>The file is not a Revit file or is not a supported version.</message>"
}
],
"outputType": "svf"
}
]}
Have I missed step? Is my file wrong?
At Autodesk University we were able to use the forge API to use a model that was in models.autodesk.io and show it in a web page via the viewer API.
I want to be able to upload our own .rvt file to use so I can make a more contextually meaningful demo for my company.
The upload fails every time at the end with an error that just says "???".
I asked our folks to make sure there were no links in the file and its pretty light weight so I am not sure why it fails.
I tried to use the model derivative API "manually" via a series of REST calls (using POSTman) with no luck either but a little bit more info on my response:
{
"type": "manifest",
"hasThumbnail": "false",
"status": "failed",
"progress": "complete",
"region": "US",
"urn": "dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6d2VndGVzdGJ1Y2tldC9Pd2luZ3NNaWxscy5ydnQ",
"version": "1.0",
"derivatives": [
{
"name": "OwingsMills.rvt",
"hasThumbnail": "false",
"status": "failed",
"progress": "complete",
"messages": [
{
"type": "error",
"code": "Revit-UnsupportedFileType",
"message": "<message>The file is not a Revit file or is not a supported version.</message>"
},
{
"type": "error",
"message": "Possibly recoverable warning exit code from extractor: -536870935",
"code": "TranslationWorker-RecoverableInternalFailure"
}
],
"outputType": "svf"
}
]
}
Update:
Tried by converting my file to .ifc and received an even more cryptic error message...see my json response below:
{
"type": "manifest",
"hasThumbnail": "false",
"status": "failed",
"progress": "complete",
"region": "US",
"urn": "dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6d2VndGVzdGJ1Y2tldC9Pd2luZ3NNaWxscy5pZmM",
"version": "1.0",
"derivatives": [
{
"name": "LMV Bubble",
"hasThumbnail": "false",
"status": "failed",
"progress": "complete",
"messages": [
{
"type": "error",
"message": "Unrecoverable exit code from extractor: -1073741829",
"code": "TranslationWorker-InternalFailure"
}
],
"outputType": "svf"
}
]
}
The Model Derivative API doesn't support every version of Revit file. In my experience it has only support current and 2 previous Revit versions.
Have you tried re-saving the file with a more recent version of Revit ?
Got it working. Had a designer author in 2016 and it worked this time. Thanks.