I have an issue at the moment where I cannot get any .mp4 videos to play on Google Chrome 28, this only happens on Windows 7 machines, but not all of them.
As it stands, I was able to replicate the issue on three Windows machines out of five.
Even if I enter the direct URL to the .mp4 file in the address bar, Chrome still won't play it.
Can anyone here replicate this issue?
I have used a few different .mp4 files to test, but here's one:
http://www.w3.org/2010/05/video/mediaevents.html
I would appreciate any help.
Note: By going Chrome Advances settings and turning off "Use hardware acceleration when available" Chrome is able to play the video, however that option is turned on by default, so not the perfect solution to the problem.
Thanks a lot.
UPDATE: updating the video drivers fixed it, but again... not the ideal solution...
we also had this problem... Both Webm and theora/ogg worked fine in chrome and the mp4 video worked fine on IE9 and in firefox. Just chrome fails.
We also manage to fix this by updating the video drivers (intel HD on a DELL PC), so looks like a problem in the H.264 acceleration used in chrome and old intel drivers
Related
I have a website which shows some movies online. I'm using hls.js version 0.12.4 for streaming my videos and every thing works fine most of the time, but occasionally when our users use chrome, the movie's audio goes out of sync with the right frame of video and this asynchronism get worse and worse till refresh the browser. how can I fix this issue?
does anybody know that upgrading to last hls.js version solve the problem or not?
It may be a problem with the version of Chrome that you are using. Google has documented this problem happening with the embedded media player in Chrome(Google Chrome bug= 1018904, Chrome version 78.0.3904.90)
So I'm putting together a very video-heavy project with self-hosted videos in HTML5. I've got my videos encoded in both H.264/AAC MP4 and WebM formats, and they work beautifully in Chrome, Firefox, Safari, Mobile Safari etc. All good.
This is the most basic version of my code (in the production site I'm running it with VideoJS on top, however whether it's there or not, this problem occurs so I've removed the code for it from this example):
<video preload="true" width="720" height="406" controls="true">
<source src="/55.mp4" type="video/mp4">
<source src="/55.webm" type="video/webm">
</video>
But Internet Explorer refuses to play ball. When I load up the page in IE 11, I just get a video decoding error:
In Internet Explorer's developer tools, I can see that it's getting a content type of video/mp4, and just to completely eliminate server issues I've tried it on both my local Apache install and my web hosting. If I use the console to get the playback error, I get MEDIA_ERR_DECODE : 3, which, according to the site I just linked to, means
An error has occurred in the decoding of the media resource, after the resource was established to be usable.
This tells me that there's a problem with the video encoding... but I can't see it.
The video files were originally exported as QuickTime videos from Adobe Premier or Final Cut Pro (I'm not sure which the video guy uses), and then run through Miro Video Converter to output MP4 and WebM formats. When I open the MP4 files up in VLC, it shows me the following information about the codecs in use:
I can't see anything wrong there; it looks exactly like every reference I've found online says MP4 video should be for maximum compatibility - H.264/AVC video and AAC audio.
Can anyone see anything wrong with what I'm doing? I'd love to be able to post an example video, however I can't due to privacy reasons. All the same any help would be greatly appreciated.
So this is somewhat embarrassing, but I did eventually figure it out.
The problem wasn't so much with Internet Explorer as it was the VM I was using to run Windows to test in Internet Explorer.
Essentially, I was running Windows 7 inside of a VirtualBox VM. When I (in desperation) sought out an actual physical machine running Windows... lo and behold it played!
I can only assume that the video drivers provided by VirtualBox didn't like decoding MP4 or something. The videos played fine in other browsers, but I'm guessing they decode/render video differently to how IE does.
I had the same issue recently with VirtualBox running Windows7 on MacOS. Solved by enabling 3D acceleration in the "Display" settings for the problematic VM.
The OP is a genius. I was struggling with this same issue for days and could only test on a windows machine today. This led me to change the configuration of my Parallels Desktop v15.
Im running IE 11 on Windows 8.1 and changed in the Graphics > Resolution > Advanced settings > Vertical synchronization should be ticked off.
Maybe this will help other people.
Maybe worth a shot: Rebooting Windows 7 within VMWare Fusion solved it for me.
I use a tool for recording desktop videos.
I use the same settings in the tool and same resolution and record two different videos.
http://www.mindmigma.com/users/fb-fac3b0ok/video3.mp4
http://www.mindmigma.com/users/fb-fac3b0ok/video4.mp4
Both of those videos can be played with Google Chrome version 31.
But only video3.mp4 can be played with Firefox version 27 and Internet Explorer 11
When i make videos it feels like a random pattern if a video will be playable or not. How can this be is the video4.mp4 damaged somehow?
It feels so wierd when you use the same settings and its an 50% chance the video will play in Firefox and IE.
Would be really glad if i could get some help.
Thanks in advance!
/Marten S
As LordNeckbeard suggested: Super User has the answer:
quick fix: Set your security level to Normal (standard is Normal-High).
for more detailed information check Super User:
https://superuser.com/questions/916958/play-mp4-video-in-internet-explorer-11-with-security-level-set-to-high
I just thought I'd share because I lost a lot of time looking for this.
Over a year ago we added an video page on our site. At the time OGV wasn't very good, and there was no good WebM encoders available, so we decided to use HTML5 and h.264 for webkit browsers (Chrome, Safari, etc.) and then fallback to Flash for other browsers (using the same h.264 source file.)
This has been working great for a while. Recently (month or two maybe, so over multiple Chrome versions - currently Version 24.0.1312.52 m) we discovered Chrome really lagging on the playback. We thought it was a server issue, so we upgraded the server, and it is still behaving the same. I remembered reading that Google wanted to drop h.264 and move everyone to WebM, and thought this performance was part of that. We converted some videos to WebM and tested them with Chrome and they lag just as bad. Same video (WebM) streams beautifully in FireFox, and the MP4 streams great in FireFox via the Flash plug in.
I went to YouTube and turned on the HTML5 video support, and found the videos to lag in Chrome too (when running at HD) while they play fine in Flash mode. (Even when HTML5 is enabled, some videos still play via Flash.)
Tested on both Windows 8 and Mountain Lion.
I've talked to co-workers and they are seeing the same issues. So it isn't just me. So my question is:
Is this an issue with our video encoding?
Is it a bug with Chrome?
Or is it just localized to us?
Is there a way to deal with this besides switching back to Flash?
This is the flag I mean. If the flag is disabled, the browser tries to use hw-accelerated video decoding, which I can grant provokes wrong and slow video renderization in some devices. If enabled, hw-accelerated video decode is never used, but the above mentioned problems disappear. It theorically increases decoding time in devices actually able to use such acceleration, but I've been working around this field for almost a year and I still didn't realize any difference in that matter. Still didn't get to know how to identify if a device will behave properly (the availability of this feature doesn't seem to grant its proper behavior) with such acceleration without testing, though.
I'm currently working on a flash game and, at least on my machine, the audio seems to lag by a fraction of a second in Chrome, but not in IE or FF. This isn't a huge deal, the game is still playable, but it's a little bit annoying. Is there anything I can do from a development standpoint to fix this issue or is it something the user would have to fix?
Edit: I've now tested it on two other machines and the same thing happened. The audio is delayed in chrome but not Firefox or IE.
Edit 2: I've also tried the same thing in a few popular games on Newgrounds to the same effect. Is this just something wrong with Chrome?
Edit 3: I tried lowering the bit rate of the audio from 44kHz to 22 and it didn't do anything to fix it. (It also sounded terrible, predictably)
Edit 4: To prove it's not a memory management problem I created a blank SWF that just plays an audio file on mouse click, it also has the lag issue. This is definitely not a Flash or AS3 isolated issue.
I have/had the same problem with Chrome.
if you go to: chrome://plugins (->details) and disable PepperFlash, then it runs smooth. Not sure if Pepper is the default for Chrome, or if its the particular version of flash we installed.
C:\Users\ [USERNAME] \AppData\Local\Google\Chrome\Application\21.0.1180.75\PepperFlash\pepflashplayer.dll
I had an intermittent audio and then the video started to lag. The solution was two fold:
Re-install chrome.
Get the latest Adobe Flash Player.
I had to do both things for it work properly. To get the plugins type the following in chrome address bar: chrome://plugins
After you install the latest player you need to disable the older one.
Hope this resolves your problem as it did for me.